News for 'Customer Service'

Smallcap Segment Is Volatile

Smallcap Segment Is Volatile

Rediff.com12 Mar 2026

'Except for extremely conservative investors, others can consider allocating 10 to 20 per cent of their portfolio to small caps.'

India Auto Sales Rise: Maruti Suzuki, Tata Motors, Mahindra & Hyundai Report Growth

India Auto Sales Rise: Maruti Suzuki, Tata Motors, Mahindra & Hyundai Report Growth

Rediff.com1 Mar 2026

Leading automakers in India, including Maruti Suzuki, Tata Motors, Mahindra & Mahindra, and Hyundai, reported increased vehicle dispatches to dealers in February, driven by sustained domestic demand.

India Auto Sales Rise: Maruti Suzuki, Tata Motors, Mahindra & Hyundai Report Growth

India Auto Sales Rise: Maruti Suzuki, Tata Motors, Mahindra & Hyundai Report Growth

Rediff.com1 Mar 2026

Leading automakers in India, including Maruti Suzuki, Tata Motors, Mahindra & Mahindra, and Hyundai, reported increased vehicle dispatches to dealers in February, driven by sustained domestic demand.

Bajaj Finserv completes Allianz's stake buyout in its insurance arms

Bajaj Finserv completes Allianz's stake buyout in its insurance arms

Rediff.com9 Jan 2026

Bajaj Finserv on Thursday said it has completed the acquisition of Allianz SE's stake in Bajaj General Insurance and Bajaj Life Insurance, worth Rs 12,190 crore and Rs 9,200 crore, respectively. Bajaj Finserv, along with Bajaj Holdings & Investment and Jamnalal Sons, acquired the foreign insurer's 23 per cent stake in the businesses, marking the largest transaction in the Indian insurance sector.

Budget 2026's tax proposals weave a strategic vision

Budget 2026's tax proposals weave a strategic vision

Rediff.com4 Feb 2026

The proposals outlined in Budget 2026-27 represent a carefully crafted, multi-year strategy designed to strengthen India's big bets on the path to Viksit Bharat 2047, says Sameer Gupta.

India to resume postal services to US from Oct 15

India to resume postal services to US from Oct 15

Rediff.com14 Oct 2025

"The postal tariffs will remain unchanged, ensuring that exporters continue to benefit from affordable international delivery rates while complying with the revised US import requirements. This measure has been introduced to maintain affordability, support MSMEs, and boost India's exports through the postal channel," India Post said.

Carmakers Go Deep In Bid To Expand Beyond Metros

Carmakers Go Deep In Bid To Expand Beyond Metros

Rediff.com12 Jan 2026

Network scale seen as central to tapping smaller markets.

Jeep places India at centre of Asia-Pacific strategy

Jeep places India at centre of Asia-Pacific strategy

Rediff.com2 Feb 2026

Jeep outlines a renewed regional roadmap with higher localisation, export expansion and focus on products and ownership experience amid intense competition in India's SUV market.

Is customer service your calling?

Is customer service your calling?

Rediff.com12 May 2005

Convergys India Services is recruiting Customer Care Officers.

'LIC sets sights on sustained 60% plus market share'

'LIC sets sights on sustained 60% plus market share'

Rediff.com26 Feb 2026

'LIC will reduce but not fully exit its stake in IDBI Bank, which remains an important bancassurance partner,' says LIC of India' MD and CEO R Doraiswamy.

'We have been building AI before it became mainstream'

'We have been building AI before it became mainstream'

Rediff.com20 Feb 2026

'Today, we are at a stage where we have launched a voice-to-voice model that supports 14 Indian languages.'

Selling Land Is Not a Service, Rules Supreme Court

Selling Land Is Not a Service, Rules Supreme Court

Rediff.com12 Nov 2025

The Supreme Court has said that selling land or property is not a service under the Finance Act, 1994, so such sales cannot be charged with service tax.

Why ICE Still Rules India's Car Market

Why ICE Still Rules India's Car Market

Rediff.com27 Feb 2026

Indian car buyers care more about affordability than technology, keeping ICE vehicles dominant while hybrids emerge as the preferred transition option and EVs struggle in the mass market.

'Banks not investing in right technology'

'Banks not investing in right technology'

Rediff.com10 Feb 2026

'There is a challenge in repositioning yourself, maybe reinventing yourself.'

Sebi Steps Up Surveillance Amid Surge in Retail Investors

Sebi Steps Up Surveillance Amid Surge in Retail Investors

Rediff.com2 Mar 2026

Sebi Chairman Tuhin Kanta Pandey announced intensified surveillance and technology-driven enforcement to combat pre-investment scams targeting retail investors, who are increasingly being lured by fake trading apps and promises of high returns.

Sabarimala women's entry issue returns ahead of SC hearing

Sabarimala women's entry issue returns ahead of SC hearing

Rediff.com15 Feb 2026

The Sabarimala temple women's entry issue has resurfaced in Kerala, leading to a political debate between the ruling CPI(M) and the opposition Congress, as the Supreme Court is scheduled to consider review petitions related to its 2018 verdict.

Ola Electric's mkt share at 9.3% in Dec

Ola Electric's mkt share at 9.3% in Dec

Rediff.com3 Jan 2026

Driven by improved customer experience, Ola Electric is witnessing "clear outcomes" in market share from its focused service transformation programme, the company said, as it registered 9,020 units in December, lifting its month-on-month share to 9.3 per cent from 7.2 per cent in November.

Skoda Eyes Cleaner Fuel Options as Kylaq Drives New Buyers

Skoda Eyes Cleaner Fuel Options as Kylaq Drives New Buyers

Rediff.com23 Feb 2026

Skoda India is focusing on cleaner fuel options, including CNG and EVs, while compact SUV Kylaq drives volumes, expands first-time buyers and strengthens the brand in India's competitive market

Ola Electric's mkt share at 9.3% in Dec

Ola Electric's mkt share at 9.3% in Dec

Rediff.com2 Jan 2026

Driven by improved customer experience, Ola Electric is witnessing "clear outcomes" in market share from its focused service transformation programme, the company said, as it registered 9,020 units in December, lifting its month-on-month share to 9.3 per cent from 7.2 per cent in November.

Sale of defective TV: Flipkart, Thomson found guilty of deficiency in service

Sale of defective TV: Flipkart, Thomson found guilty of deficiency in service

Rediff.com26 Jun 2025

Ruling that Flipkart cannot "escape liability" as "mere intermediary" in an online purchase, a consumer commission here has found the e-commerce platform and television manufacturing company Thomson guilty of deficiency in service after a defective TV was delivered to a customer.

Maharashtra's Saundala village declares itself 'caste-free'

Maharashtra's Saundala village declares itself 'caste-free'

Rediff.com12 Feb 2026

Saundala village in Maharashtra's Ahilyanagar district has passed a resolution declaring itself 'caste-free' to eliminate discrimination and promote equality.

Why Rental Family Is A Feel Good Watch

Why Rental Family Is A Feel Good Watch

Rediff.com26 Feb 2026

Rental Family explores a simple question: If you pretend to care for long enough, when does it start to feel real? Mayur Sanap gives us a closer look.

A long-game Budget

A long-game Budget

Rediff.com2 Feb 2026

The Union Budget for 2026-27, presented by Finance Minister (FM) Nirmala Sitharaman on Sunday, which was a first, had an excellent domestic macro backdrop. According to the first advance estimates, gross domestic product (GDP) in constant prices is projected to grow 7.4 per cent in the current financial year, against 6.5 per cent in 2024-25.

Iran War Exposes Washington's Strategic Chaos

Iran War Exposes Washington's Strategic Chaos

Rediff.com12 Mar 2026

What we are watching is something different: A fog manufactured and maintained by the people who started the war, so that the question of why it was started never has to be answered, observes Prem Panicker in his must read blog on the war in the Middle East.

Indian IT Cos Unfazed by Venezuela Crisis

Indian IT Cos Unfazed by Venezuela Crisis

Rediff.com14 Jan 2026

While Infosys never had a presence, Wipro's Venezuelan unit was liquidated many years ago.

The Samsung Galaxy Z Flip7 You Can't Buy

The Samsung Galaxy Z Flip7 You Can't Buy

Rediff.com5 Feb 2026

Samsung has revealed a bespoke Galaxy Z Flip7 Olympic Edition, crafted solely for competitors at the Milano Cortina 2026 Winter Olympics and Paralympic Winter Games.

Strikes Shake India's Gig Economy

Strikes Shake India's Gig Economy

Rediff.com21 Feb 2026

Two of the three strikes are related to the gig economy, a centrepiece of the new labour Codes.

What Budget 2026 Says About Taxes

What Budget 2026 Says About Taxes

Rediff.com5 Feb 2026

This Budget positions India's taxation ideology as not merely a revenue source but as a strategic catalyst for growth, inclusion and long-term confidence.

Budget: Where the rupee comes from, where it goes

Budget: Where the rupee comes from, where it goes

Rediff.com1 Feb 2026

Around 24 paise will come from borrowings and other liabilities, 10 paise from non-tax revenue like disinvestment, and 2 paise from non-debt capital receipts, the Budget documents showed.

Trump's tariff junked: What it means for Indian companies

Trump's tariff junked: What it means for Indian companies

Rediff.com21 Feb 2026

India will now face a lower reciprocal tariff of 10 per cent, down from 25 per cent, after US President Donald Trump announced a new global levy on items imported into America in the wake of the Supreme Court verdict against his sweeping duties on several nations.

Why India's Local-First AI Strategy Could Be A Winner

Why India's Local-First AI Strategy Could Be A Winner

Rediff.com26 Feb 2026

Country's startups are carving a unique path by prioritising local, application-led innovation over the global pursuit of scale.

Budget 2026: What The Fiscal Numbers Show

Budget 2026: What The Fiscal Numbers Show

Rediff.com12 Feb 2026

The idea of back-loading the target of fiscal consolidation is perhaps guided by the government's desire to be prepared for any adverse developments in the coming year, points out A K Bhattacharya.

India Post suspends all mail services to US

India Post suspends all mail services to US

Rediff.com31 Aug 2025

India Post has suspended all mail operations to the US due to a lack of clarity regarding new customs regulations imposed by the US Customs Department. The suspension affects all categories of mail, including letters, documents, and gift items.

Hyderabad claims its place as global MNC destination

Hyderabad claims its place as global MNC destination

Rediff.com18 Feb 2026

Hyderabad is rapidly emerging as a strategic hub for multinational companies (MNCs) deepening their focus on artificial intelligence (AI), life sciences, and global capability centres (GCCs), supported by the city's strong pharmaceutical (pharma) base, deeptech talent pool, and a policy environment that encourages high-value investment.

Shajahanpur's mosques are covered up for 'Juta Maar Holi'

Shajahanpur's mosques are covered up for 'Juta Maar Holi'

Rediff.com23 Feb 2026

Shahjahanpur is preparing for its unique 'Laat Saheb' Holi procession, a tradition where revellers hurl footwear at a man impersonating a British Lord. Security has been heightened, mosques covered, and preventive measures taken to ensure a peaceful celebration.

10 dead as winter storm batters US, power cut for millions

10 dead as winter storm batters US, power cut for millions

Rediff.com26 Jan 2026

The storm has prompted widespread travel disruption, including mass flight cancellations and warnings to motorists to stay off icy roads, while at least 20 states and Washington, DC, declared states of emergency.

India Inc lauds Budget for bold bets on AI, data centres

India Inc lauds Budget for bold bets on AI, data centres

Rediff.com1 Feb 2026

India Inc on Sunday hailed the Union Budget 2026-27 as a 'structural shift' in the country's technology landscape, noting that the government is moving beyond fragmented pilots to build foundational layers where AI serves as a 'horizontal enabler' for the entire economy.

Lessons from Operation Sindoor: Defence budget up by 15%

Lessons from Operation Sindoor: Defence budget up by 15%

Rediff.com1 Feb 2026

In 2025-26, the government allocated Rs 6,81,210 crore for defence budget.

HUL tops sustainability rankings as India Inc deepens ESG focus

HUL tops sustainability rankings as India Inc deepens ESG focus

Rediff.com19 Feb 2026

Hindustan Unilever (HUL) has topped the Perpetual Capital Hurun India Impact 50 - 2026 list with 53.9 points (on the scale of 0-100), reflecting a strong performance across key sustainable development goals (SDGs), including climate, water, circularity, gender and biodiversity.

'India Has More Job Opportunities Than Skilled People'

'India Has More Job Opportunities Than Skilled People'

Rediff.com23 Jan 2026

'Given that the population is almost evenly split, the Indian economy cannot grow without women participating in the workforce.' 'While women's participation has increased, it is still well below 40 per cent,' says Kartik Narayan, CEO of the professional networking and jobs platform, Apna.